General Terms and Conditions (GTC)

Landlord: GbR Saveski and Seller, Cranger Straße 214 in 45891 Gelsenkirchen

1. Arrival / Departure

Arrival is possible on any weekday between 3:00 p.m. and 2:00 a.m. the following day. Departure must be by 12:00 p.m. on the day of departure at the latest. If the departure time is exceeded by more than 30 minutes, an additional night’s stay will be charged. Other arrival and departure times can be individually agreed upon with the landlord. If the tenant does not arrive by 10:00 p.m. on the day of arrival, the contract is considered terminated after a period of notice of 48 hours without notification to the landlord. The landlord or their representative may then freely dispose of the property. A (pro rata) refund of the rent due to early departure is generally not possible.

2. Special requests and additional agreements are generally possible. They require written confirmation from the landlord. In the case of pets, the type and size must be stated.

3. Payment

The rental agreement becomes valid upon receipt of the deposit into the landlord’s account. The full rental amount is due in advance. If the payment deadlines are not met, the landlord may withdraw from the contract. Non-payment is considered a cancellation and entitles the tenant to re-let the property.

4. Withdrawal

You may withdraw from the contract at any time. Your withdrawal must be made in writing or by email. In the event of withdrawal, you are obligated to compensate us for any damages incurred:

– no compensation from the day of booking confirmation by the landlord until the 121st day before the start of the rental period

– from the 120th day to the 61st day before the start of the rental period, the amount of the deposit

– from the 60th day to the 15th day before the start of the rental period 50% of the total price

– from the 14th day to the 8th day before the start of the rental period 80% of the total price

– If you cancel less than eight days before the start of the rental period, the full price must be paid.

The date of receipt of your cancellation notice is the determining factor. Any amounts already paid will be credited. You may appoint a replacement who will take over your contract under the stated conditions. Written notification is sufficient.

5. Tenant’s obligations

The tenant undertakes to treat the rented items (holiday home, inventory, and outdoor facilities) with care. If damage to the holiday home and/or its inventory occurs during the rental period, the tenant is obligated to report this immediately to the property management. Defects and damage discovered upon arrival must be reported to the property management immediately; otherwise, the tenant is liable for these damages. A reasonable period of time must be allowed for the rectification of damages and defects. Claims for complaints not reported promptly on site are excluded. Complaints received by the landlord at the end of the stay or after vacating the holiday home are also excluded from compensation. In the event of any disruptions to service, the tenant is obligated to do everything reasonable within the scope of their legal obligations to help remedy the disruption and minimize any damage. On the day of departure, the tenant must remove any personal belongings.

6. Data protection

The tenant agrees that, within the scope of the contract concluded with him, necessary personal data may be stored, modified, and/or deleted. All personal data will be treated with absolute confidentiality.

7. Liability

This advertisement was prepared to the best of our knowledge. We assume no liability for any impact on the rental property caused by force majeure, power and water outages, and severe weather. Likewise, we assume no liability for unforeseeable or unavoidable circumstances such as official orders, sudden construction work, or disruptions due to natural or local conditions. However, the landlord will be happy to assist in resolving any problems (where possible). The tenant is responsible for their own travel and liability. The landlord is not liable for personal belongings in the event of theft or fire. The tenant is fully liable for any deliberate destruction or damage.

8. House rules

By accepting the general terms and conditions, the tenant agrees to comply with the house rules. The house rules can be found on our website at https://ss-apartments.com/de/aboutus.

9. Expulsion

The guest must be able to provide identification upon request from the host. The host reserves the right to request an identity card, passport, residence permit, or other suitable identification document from the guest in advance. If the guest is unable or unwilling to provide appropriate identification upon request, the host may terminate the rental agreement.

10. Final provisions

Photos and text on the website or in the flyer serve to provide a realistic description. Full conformity to the rental property cannot be guaranteed. The landlord reserves the right to make changes to the furnishings (e.g., furniture) provided they are of equivalent quality. Should one or more provisions of these terms and conditions be or become invalid, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a valid one that most closely reflects the economic and legal intent of the contracting parties. German law applies. The place of jurisdiction and performance is the landlord’s place of residence.